Managers are busy people. Every day brings new challenges and not enough hours to accomplish what they need to do. But no matter how busy they are, the best make time for their people. Indeed, a manager's style figures more heavily than anything else in keeping employees productive and loyal. According to management researcher Chandra Louise, 80% of the employees who quit their jobs do so because of problems with their bosses. While they may give the human resources staff other reasons for quitting, they will tell their friends, "I'd still be there even for that pittance of a salary if it weren't for that awful boss."
The following list of ten actions will clarify what awful bosses do. This list of "don't do's" is anchored in employees' actual workplace experiences. Proceed with caution. If you manage your employees with consistent use of these ten actions, you'll eventually find yourself in a very peaceful, quiet workplace. Why? You'll be alone!
1. Embarrass employees in public.
At some point, nearly everyone has observed someone being ridiculed in public at work. Yet, public humiliation is an old, outdated habit of the classic authoritarian management style. Unfortunately, it is still commonly used, as employees' stories attest. Jim, a new IT engineer for a large financial services firm, recalls being chastised almost daily in front of his team members for not understanding new code instructions. Susan, a clerk at Walgreen's left her job because her manager would yell criticisms at her in front of long lines of people at the check-out.